InstaAssist enables support organizations (Contact centers, help desks and outsourcing service providers) to rapidly improve first-call resolution rates, lower incident-handling time, and increase customer-loyalty metrics. InstaAssist provides a competitive edge to support organizations seeking to rapidly resolve sophisticated support incidents and handle increasing call volume without increasing costs.

  Unlike expensive support-based web conferencing solutions, InstaColl offers comparable functionality at a suprisingly affordable price point such that it can be used by website owners of any size looking to increase customer loyalty and satisfaction.
InstaAssist offers the entire spectrum of real-time collaboration capabilities - text chat, co-browsing, joint form-filling, remote desktop control, document sharing and voice and video conferencing - encased in a seamless bundle that enables the customer agent to function in the most efficient manner possible.

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