Live
Chat
InstaAssist enables you to provide live
customer support through your web site during chat sessions
with web site visitors. During these chat sessions, customers can
ask questions about products and your representatives can
deliver the important information that will encourage a purchase.
In addition to chat, InstaAssist makes it
possible to send your customers links to the pages they’re
looking for but aren't able to find as well as transfer files
such as a product brochure or a promotional item.
Visitor
Information
For each visitor that arrives at
your site, InstaAssist will provide important information
such as geographic location, whether or not they're a repeat
visitor and what products they’ve inquired about during
previous chat sessions.
As they move from page to page on your web
site, InstaAssist will track which page your visitor has
been to and what page they're currently viewing so you can
provide the assistance and information they’re looking
for at just the right time.
Live
Chat
Visitor
Information